Shipping policy

1. Processing Time

State how long it takes before an order ships:

• Example: “Orders are processed within 5-7 business days.”

2. Shipping Time

Be honest about supplier location:

• US suppliers: 5-7 business days

• International suppliers (e.g. AliExpress): 7–20 business days or longer

Example:
“Estimated delivery time within the USA is 7–15 business days depending on product availability and supplier location.”

3. Shipping Costs

Common models:

• Free shipping

• Flat-rate shipping

• Calculated shipping

Example:
“Free standard shipping on all U.S. orders over $30.”

4. Tracking Information

Mention when tracking is sent:

• “Tracking details will be emailed within 2–5 business days after shipment.”

5. Multiple Shipments

Important for dropshipping:

• “Items may arrive in separate packages if sourced from different warehouses.”

6. Delays Disclaimer

Protect yourself:

• “Delays due to customs, holidays, weather, or carrier issues may occur.”

7. Lost or Stolen Packages

Set boundaries:

• “We are not responsible for lost or stolen packages marked as delivered. Please contact the carrier directly.”

8. Incorrect Address

• “Customers are responsible for providing accurate shipping details.”